we will send out your order by world famous courier company like DHL, UPS,FedEx, TNT, etc. For big sized products or heavy products, we ship your order by sea.
We currently ship to over 240 countries and regions in the world. Ask us first if you are not sure if we ship to your country or not.
We will need 4-8 days to prepare your order, we will need to get the product from warehouse to our office to have a double check quality to ensure you get 100% good quality products. For personalized orders, it will take 7-10 days to finish production. 2-7 days for courier transit time to your door depending on your location. For orders shipped by sea, it will takes 10-30 days to the major ports in the world.
We tried to obtain the best shipping rates from our courier service providers for you, and we are not intended to make any profit on shipping.
A).For orders which can be shipped by courier to most countries, our system will automatically calculate the full shipping cost from our office to your door, some surcharges may occur if you are located in remote areas, we will contact you to reconfirm the shipping charges if there is surcharges not included.
B).For big orders or extremely heavy products(like bathtubs) it should be shipped by sea, please provide your country and postal code, so that we can quote.
All products will be carefully packed before shipping to avoid any damage during transportation. Please check the packing upon receipt, and check the contents to make sure the products are in good condition. If there is anything wrong, please take clear photos and email us immediately .
If you have any other questions, please feel free to contact us.